30 DAYS MONEY BACK GUARANTEE
We are confident that our products are of great quality and even better value. However, if upon receiving and inspecting your item you decide that you want to return it, you will have 30 days as of the date of shipment arrival to return it for a refund minus the shipping cost. Any additional fees associated with a purchase transaction will be deducted from amount of refund.
24 MONTHS WARRANTY SERVICE
Wherever you buy goods from joyorscooters.com or from any Joyor outlet or Distributor's store, you have 24 months to request repairs or replacement if any vehicle turns out to be faulty or are not as advertised. During the warranty period if any vehicle is found to have a manufacturer defect, we will repair or replace the defective part(s). If a product cannot be repaired or replaced within a reasonable time, you can request a refund or price reduction.
*The 24 months warranty period starts from the date your goods are delivered and you must inform the seller of any issue encountered with one of our products within 30 days of discovering the issue. Above data are based on internal lab tests and conducted in an controlled environment. Results may vary based on actual usage and environmental conditions.