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Learn about our products, view online manuals, get the latest downloads and get service, support and professional advice. We're here to help. Need help with order information, repair status, shipping FAQs, product registrations or help finding a Support Center? Please contact us.

Need help with an existing order?

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Process a Return         Process a Refund          Warranty Service

How To & Troubleshooting

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Phone Support / International Assistance

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Operating Hours : 

Mon-Fri 2:00 am - 2:00 pm US Pacific Time (11:00 pm - 11:00 am US Eastern Time)

NO501, Building 45, Datangxia District 2, Yiwu, Zhejiang, China,322000

Contact Us Online

Talk to a live agent for help with your order, product information and support. Available Mon-Fri 11:00 pm - 11:00 am EST

Live Chat►

E-mail Support

*Please allow up to 12 hours for a response to your question. Fill out the form below to send a question to the Joyor Support Team. This form is only for Joyor products sold in the United States, United Kingdom, European Countries, Canada, Australia and Ireland. Fields marked with an asterisk (*) must be filled out.